Conditions for Returns
1. The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn
2. The product must include the original tags, user manual, warranty cards, freebies and accessories
3. The product must be returned in the original and undamaged manufacturer packaging / box with return shipping label attached. Do not put tape or stickers on the manufacturers box
NOTE: It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
Issuance of Refunds
4. If your product is eligible for a refund, you can choose your preferred refund method. The shipping fee is refunded along with the amount paid for your returned product.
5. The time required to complete a refund depends on the refund method you have selected. The refund time starts once the quality check is completed.
Exchange Policy
6. Currently, we do not have any exchange policy in place against returned products.